MedsOnCue

Trusted Gateway for Patient Engagement

MedsOnCue

Trusted Gateway for Patient Engagement

MedsOnCue is an innovative digital patient education solution that reinforces safe medication use by providing patients with on-demand access to prescription-specific video briefings and other powerful information-sharing tools. By giving patients the tools and information they need to take medications as prescribed, MedsOnCue improves medication management and care outcomes.

How it Works

The majority of patients will discard patient information leaflets after leaving the pharmacy, leaving them wondering where to turn when they have questions regarding their prescription medication. MedsOnCue addresses this problem by providing on-demand prescription medication counseling that answers questions such as correct dosage and side effects.

Access:  Patients can quickly and conveniently access thousands of medication-specific videos in the MedsOnCue library by clicking on a link in an email or text message, or by scanning a QR code printed on prescription labels and patient information sheets.

Watch: Available in English and Spanish, videos provide comprehensive information on top-prescribed medications, including proper usage, expected benefits and potential side effects.

Interact: One-click access to pharmacies, medication reminders and healthcare resources helps ensure patients understand how to take their medications safely and limit any avoidable reactions.

Value-Add Services

In addition to on-demand videos, MedsOnCue includes three customizable services designed to reinforce patient relationships, enhance patient safety and cultivate brand loyalty:

  • Connect Me: Click-to-call access to client-designated pharmacies or healthcare organizations call centers
  • Remind Me: Streamlined registration with the pharmacy’s or healthcare organization’s medication alert and reminder program
  • Inform Me:  On-demand access to additional prescription information and health/wellness resources

These brandable value-add services enhance customer loyalty and reinforce relationships by connecting patients to pharmacies, call centers and client-designated online information resources.